Privacy Policy

Effective Date: January 1, 2026

1. Information We Collect

We collect booking information you provide, such as your full name, phone number, email address, physical address, and description of your home appliance issues. This information is stored locally on your browser using localStorage to maintain the admin booking tracker and inquiries database.

2. WhatsApp Redirection

When you submit a service request, we format your input details into a WhatsApp chat template and open a message link (via wa.me) to redirect you to our dispatch service. Your data is sent directly to our official WhatsApp chat for immediate scheduling.

3. Security of Your Data

We do not transmit your personal data to unauthorized third-party commercial marketing networks. All scheduling information is used solely for the fulfillment of doorstep repairs and servicing bookings.

4. Cookies & Session Storage

We use local sessionStorage variables to maintain dashboard login states and theme options (light/dark mode toggle states) to optimize page loading speed and improve Core Web Vitals.